Cookies on the
Paradigm website

We use cookies to ensure that we give you the best experience on our website. We also use standard cookies to track page statistics. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Paradigm website. However, if you would like to, you can change your cookie settings at any time.

Privacy statement

Paradigm Housing recognises the importance of respecting your personal privacy and also the need to have in place appropriate safeguards surrounding the processing of personal data. Paradigm Housing has notified its processing of personal data to, and is registered with, the Office of the Information Commissioner.

  • Paradigm Housing Group : Reg. No. Z5307842
  • Paradigm Homes Charitable Housing Association Limited : Reg No. Z5385890
  • Paradigm Commercial plc : Reg No. Z5307950

Whether via our website, letter, email or another method, we assure you that we will only use the personal information you provide in accordance with this statement and our registered details held on the public register administered by the Information Commissioner and available via the website www.ico.gov.uk.

This privacy statement explains how we may use information supplied or collected from you or via other sources. This site has links to and from other online services provided by other organisations (such as Local Authorities) and Paradigm Housing is not responsible for the content or privacy practices of those websites.

Protecting your information
There is an element of risk involved with sending information via the Internet. It is your responsibility to take appropriate precautions to protect your personal information when accessing on-line resources. Ensuring your operating system and Internet browser are updated with relevant security patches, and the use of other security products, can help reduce this risk.

Retention of Information
We will only retain your information for as long as is necessary for the purpose the information was collected.

Your consent
By using some pages of our website or contacting us, you consent to the collection and processing of your personal information in accordance with this Privacy Statement. If you are a customer/tenant/landlord, we will retain your information for the duration of your tenancy and for a period of up to 7years thereafter.

Contacts
If you have any queries about your privacy when using this website, or concerning Paradigm Housing's use of personal information, please contact our Data Protection Officer at dataprotection@paradigmhousing.co.uk

Updates to this Privacy Statement
Paradigm Housing will update this Privacy Statement in response to company, visitor and customer feedback and/or to comply with changes to relevant legislation. In the event of material changes to this statement, or how personal information is used, Paradigm Housing will post an appropriate announcement on the home page of this website.