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Customer care standards

Click here to download our Customer Care Standards leafletAt Paradigm we want to provide you with the very best customer care possible. Our Customer Care Standards leaflet summarises our standards so that you know what to expect from us.

Download our Customer Care Standards leaflet.

We want to make sure you can communicate with us easily and have your questions or problems dealt with professionally, swiftly and hopefully to your complete satisfaction.

We aim to make sure you can contact us easily and have your questions or problems dealt with professionally, swiftly and hopefully to your complete satisfaction.

We continually monitor our performance to ensure we are meeting the high standards you expect. We provide a range of opportunities for you to be consulted and involved in the way we do things and to help us improve. We will keep you informed on how we respond to your feedback - which is both welcome and important.

Download our Customer Care Standards poster.

Click here to download our Customer Care Standards poster