Paying by Direct Debit
Direct Debit is our preferred method of payment. Please call our dedicated Direct Debit line on 0300 303 8048 during normal office hours 9.00am-5.30pm to set your Direct Debit up. If you would prefer a call back, please email
You can choose to make your payments on the following options:
- Weekly, two weekly or four weekly on a Monday
- Monthly on the 1st or 15th of the month.
Your Direct Debit is protected by the Direct Debit Guarantee Scheme
- if the amount to be paid or the payment date changes, we will tell you about this at least 5 days before your account is debited
- if we or your Bank or Building Society make a mistake, you are guaranteed a full and immediate refund from your Bank or Building Society
- you can cancel your Direct Debit anytime by contacting your Bank or Building Society.