Cookies on the
Paradigm website

We use cookies to ensure that we give you the best experience on our website. We also use standard cookies to track page statistics. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Paradigm website. However, if you would like to, you can change your cookie settings at any time.

Rent statements

You will receive a rent statement from us, by post, once a year which will tell you how much rent you owe.

If you would like a copy of your rent statement at any other time, then please speak to your Housing Officer or call our Customer Services team on 0300 303 1010.

Can I view my rent statement online?

Paradigm have developed a new, secure online service called myParadigm. This new web portal allows you to view your account details, such as rent and account balance, alongside a range of other online services. The service is available 24 hours a day, 7 days a week, with statements updated overnight.

To register to use myParadigm you will need a valid email address and your six-digit tenancy reference number. 
Register or log in to myParadigm