Repair categories
To be attended to within 24 hours
- Front and back doors - if damaged by criminal activity
- Inspection chamber covers
- Door-entry systems
- Fire equipment
- Making safe glass in doors or panels
To be attended to within an average of 15 calendar days
Bathroom
- Bath
- Tiles
- Toilet pan and cistern
- Washbasin
Doors and Windows
- Window frames and fittings
- Window locks
Heating systems
- Chimney flue
Hot-water heaters and systems
- Gas fire with back boiler
- Gas-fired hot water system
- Soild-fuel system with back boiler
- Immersion heater in the hot-water tank
- Leak from hot-water tank
Kitchen
- Cooker socket
- Kitchen cupboards and worktops
- Sink, bowl or drainer
- Tiled splashbacks
Plumbing
- Leaks from radiators or heating pipes
- Taps
- Water pipes inside your home
- Waste pipes
Other
- Electrics including switches, power points, main switch, fues boxes and circuit breakers
Shared areas
-
Bannister rails
To be attended to within 60 working days
Garden
- Coal bunker
- Fences, gates or walls on boundaries - subject to inspection
- Footpaths or patios
Heating systems
- Chimney sweeping
Plumbing
- Downpipes
- Gutters
- Main drains
Structure
- Ceilings
- Damp-proof course
- Floors
- Outside stairs or steps to entrances and stairs inside your home
- Outside woodwork
- Walls inside and outside your home
Other
- Outside decorations
- Skirting boards
Shared areas
- Doors
- Flooring - carpet, vinyl or tiles
- Mailboxes
- Window catches and frames