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What is anti-social behaviour?

We consider anti-social behaviour (ASB) to be deliberate and intentional acts (including the failure to address inconsiderate behaviour) that may result in nuisance, harassment, alarm and distress.

Inconsiderate behaviour is day to day disturbances or issues like occasional door slamming, noise from children playing outside and low level noise from individuals enjoying their garden, which will not be defined as ASB.

Contact us about anti-social behaviour

If you need to talk to us about anti-social behaviour, you can speak to your Housing Officer or contact our Customer Service team on 0300 303 1010.

If you need to talk to us out-of-hours about anti-social behaviour, you can call our out-of-hours team on the same number.

Tools to tackle anti-social behaviour

Where ASB is occurring we believe all involved should play a part in tackling the issue. We strongly believe in self resolution and will promote and encourage this course of action where it is appropriate.

Key documents

If you would like copies of our ASB documents contact our Customer Services team on 0300 303 1010