Tackling anti-social behaviour
What is anti-social behaviour?
We consider anti-social behaviour (ASB) to be deliberate and intentional acts (including the failure to address inconsiderate behaviour) that may result in nuisance, harassment, alarm and distress.
Inconsiderate behaviour is day to day disturbances or issues like occasional door slamming, noise from children playing outside and low level noise from individuals enjoying their garden, which will not be defined as ASB.
Contact us about anti-social behaviour
If you need to speak to an anti-social behaviour champion, speak to your Housing Officer or contact our Customer Service team on 0300 303 1010.
We have an out-of-hours service for dealing with anti-social behaviour emergencies and an agent will take your call. Contact us on 0300 303 1010.
Tools to tackle anti-social behaviour
We will soon be able to provide you with the tools to resolve day-to-day issues and ASB yourself through support from Paradigm staff and other agencies. Where ASB is occurring we believe all involved should play a part in tackling the issue. We strongly believe in self resolution and will promote and encourage this course of action where it is appropriate.
- Anti-social behaviour policy
- Anti-social behaviour strategy
- Service standards
- Customer advice leaflet
If you would like copies of our ASB documents contact our Customer Services team on 0300 303 1010