Cookies on the
Paradigm website

We use cookies to ensure that we give you the best experience on our website. We also use standard cookies to track page statistics. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Paradigm website. However, if you would like to, you can change your cookie settings at any time.

Universal Credit



What is Universal Credit?


Universal Credit is a new single benefit payment for people who are either looking for work or on a low income. The new benefit will bring together a range of benefits into a single payment.

Universal Credit will eventually replace:

  • Income-based Jobseeker’s Allowance (JSA)
  • Income-related Employment and Support Allowance
  • Income Support
  • Child Tax Credits
  • Working Tax Credits
  • Housing Benefit

You will need to apply online for Universal Credit – it is recommended that if you are of working age, receive state benefits and are worried about applying online, that you consider developing your online skills in preparation for the introduction of the new benefit


When will Universal Credit be introduced?


Universal Credit started to be introduced in certain areas of the UK in stages from April 2013. The Department of Work and Pensions plan to make Universal Credit available in each part of the UK during 2016. New claims to existing benefits, which Universal Credit is replacing, will then close down, with the vast majority of claimants moving onto Universal Credit during 2016 and 2017

Who will the switch to Universal Credit affect?


Everyone receiving the benefits listed above.


Payments will be made directly to you


If you are receiving some of the above benefits and are renting a property from Paradigm, under Universal Credit your Housing Benefit will no longer be paid directly to us. The housing element of your Universal Credit will be paid directly to you instead.

Under Universal Credit you will need to:

  • make arrangements to pay Paradigm your rent regularly yourself –
    (this is easiest when paying by direct debit)
  • have a bank account to receive your benefits, which will be paid to you in one monthly lump sum
  • set up a bank account if you don’t already have one.


Further information



There are no records to display at this time