Transfers and exchanges

You can request to change your existing home for another Paradigm property, should your circumstances change - for example if you have had additional children. Please call Paradigm Customer Services on 0300 303 1010 to discuss your transfer needs with one of our advisors.

Swapping your property

If you swap your existing home with another tenant this is known as a mutual exchange. We have partnered with 'HomeSwapper' to give you access to a national register of people wanting to swap homes.

You will need to register on the HomeSwapper website www.homeswapper.co.uk or contact Paradigm Customer Services on 0300 303 1010 to help you with this. Once your details have been registered, the HomeSwapper website will try and locate matches for you.

The HomeSwapper service will contact you with potential swap details. When you have found an exchange partner contact Customer Services to let us know the details. If you are eligible for the mutual exchange scheme we will process your application. This will involve a visit to your home.