Existing Customers

Right to Buy

These are main options available to existing tenants

If you want to buy your current property from Paradigm

Please call the Right to Buy team on 01628 811739 to find out the options available to you.

Useful documents

Useful links

If you want to buy further shares/sell your current shared-ownership property

Once you have been living in the property for a length of time and you find your financial situation has improved, you may wish to buy a further share of the equity. This is known as ‘staircasing’. For example, if you own 50% of the property, you can choose to buy further shares in your home. This can be done at a minimum of 10% shares and you are able to take four steps until you own 100% of the property, ie outright. The first step is the initial share with the final step being the final share. Your rent will reduce with each additional share you purchase.

There are new build shared-ownership schemes available whereby you can purchase a brand new property that no-one has previously lived in, or occasionally we have properties whereby a current shared-owner wishes to sell their property. Theses are known as ‘re-sales’.

Please call the Shared-ownership re-sale team on 01628 811744 to find out the options available to you.

Useful documents

If you want to change or move from your existing property

You can request to change your property should your circumstances change - for example if you have had additional children. Please call Paradigm Customer Services on 0300 303 1010 to discuss your needs with one of our advisors.

If you want to swap your existing property - a 'mutual exchange'

A mutual exchange is where two (or more) tenants swap homes.

We have partnered with HomeSwapper to give you access to a national register of people wanting to swap homes. You will need to register on the HomeSwapper website or contact Paradigm Customer Services on 0300 303 1010 to assist you with this. Once your details have been registered, the HomeSwapper website will try and locate matches for you.

The HomeSwapper service will contact you with potential swap details. When you have found an exchange partner please contact Customer Services. If you are eligible for the mutual exchange scheme we will process your application. This will involve a visit to your home.

The HomeSwapper website link is: http://www.homeswapper.co.uk/

 

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