Welcome to Paradigm's dedicated homeownership page.

We use the term ‘homeowners’ for all our customers who are shared-owners, leaseholders, or fixed-equity owners and we recognise the importance that our homeowners place on receiving a high quality and cost effective service that meets their needs.

Here we aim to provide practical information, useful contacts, summaries of laws that effect lease-holding homeowners and general documentation. We know that homeowners have service needs and expectations unique to them and we want to ensure that our services are delivered effectively and professionally. 

• What is a leaseholder?
• Homeowners handbook
• Homeowners guide to service charges
• Service standards
• Planned repairs schedule
• Grounds maintenance and cleaning contracts
• One-off charges for homeowners
• Who should I contact? 

We welcome any suggestions you have for additional information that you think should be included on this page. If you have any queries, please contact Tony Lovelee on 01707 283025.