Report a repairRepairs and maintenance
Our properties are very important to us and we know that your homes are important to you. We are committed to providing an excellent repairs and maintenance service.
You can get more information on any of the areas below:
- Reporting a repair
- Improving your home
- Your responsibilities
- Planned maintenance
- Aids and adaptations
- Our maintenance contractors
- Repair compensation
- Gas safety
- Energy performance
- Service standards
- Frequently asked questions
Responsibility for repairs to your home is shared between us and you.
We are responsible for the maintenance and most of the repairs to the structure and outside of your home, to ensure it is in good condition. We are also responsible for any fixtures and fittings inside your home which we have provided, such as kitchen units, pipes and heating systems. This responsibility covers fair wear and tear only.
