Advice and support

This section of the website aims to give you basic advice and support on a variety of matters, including; 

• highlighting the standards of Customer Care you can expect from us
• providing information on home fire safety
• handy tips for staying warm at home during the winter
• explaining the types of insurance you may need  
• answering your questions about digital television
• suggesting other useful websites 

Our advice leaflets are available within our publications pages or from Customer Services on 0300 303 1010.

If you would like any part of this section translated, please contact Customer Services. We can also supply large print and audio versions.