To be attended to the next working day

• Communal lighting
• Loose/detached bannister or hand rail
• Broken timber flooring or stair tread

To be attended to within 5 working days

• Major roof leaks
• Taps
• Hot water cylinders
• Central heating
• Immersion heaters
• Water storage tanks
• Cooker panels
• Electric sockets and lampholders
• Soil pipes
• Door locks and furniture
• Minor water leaks
• Communal television aerials
• External lighting
• Glazing of communal doors
• Gutter leaks
• Garage door locks
• Overflow pipes
• Wall tiling
• Loose doors, windows and fitments
• Loose sanitary-ware

To be attended to within 10 working days

• Garage doors
• Minor roof leaks
• Underground bursts
• Defective flooring
• Waste pipes
• Minor gutter and downpipe leaks
• Clearance of blocked gutters and downpipes
• Garage roofs
• Water tank/cylinder insulation
• Bath panels
• Letter plate
• Easing doors and windows
• General carpentry repairs
• Defective plaster
• Sheds
• Sink units and kitchen fitments
• De-scaling of boilers
• Repointing chimneys
• Fences and gates
• Galvanised steel shed doors
• Fire places