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Permissions

When letting a property it is important that you have all the necessary permissions to proceed and that you inform any third parties who may have an interest in you doing so.

Proof of ownership
We will need a copy of the Land Registry entry dated in the last three months or a TR1 form confirming your ownership of the property. We also need colour copies of identification (e.g passport or driving license) for the property owner(s) named on the Land Registry entry.

Your superior landlord
If your property is owned on a leasehold or share-of-freehold basis, we will need consent from head lease and/or management company, to confirm your property can be leased by Paradigm. You should always check and make sure the terms of any superior lease are followed.

Your property finance provider
If you have a mortgage or other loan on the property you want to let, you must advise your property finance provider of your intention and ask for written consent before any tenancy begins.

Your insurance provider
You must make sure you maintain full buildings insurance cover throughout the term of the lease. We also recommend you maintain sufficient contents insurance cover to protect your fixtures, fittings, furnishings (if appropriate) and electrical items at all times. This is the landlord's sole responsibility.

Safety regulations

By law, landlords are required to follow strict safety regulations to protect tenants from avoidable hazards.

Gas safety
The Gas Safety (Insulation and Use) Regulations 1998 stipulate that all gas appliances must be inspected annually by a Gas Safe Register registered engineer.

A valid Gas Safety record must be issued each time and updated every twelve months. The current certificate must have been issued within the last six weeks and must be an original (not a copy).

To find a Gas Safe registered engineer in your area, you can contact the Gas Safe Register on 0800 408 5500, or visit their website at www.gassaferegister.co.uk.

Electrical safety
The Electrical Equipment (Safety) Regulations 1994 require that electrical equipment including wiring, is safe. An electrical test certificate must be issued by the electricity board or a NICEIC registered electrician. This certificate must have been issued in the last six weeks, be an original (not a copy), and must be valid for a minimum period of three years. To find an NICEIC registered electrician in your area, you can contact the NICEIC on 0870 013 0382, or visit their website at www.niceic.org.uk.

Energy performance
It has been a legal requirement, since 1 October 2008, for all the landlords to have a valid energy performance certificate (EPC) for their property before it can be let. The EPC gives your house an A-G rating on energy efficiency and suggests ways to improve your rating. Your property will need to have a "D" rating or above. A valid EPC will last for 10 years and can be used for multiple tenancies within that period. For information on how to arrange an EPC and how much they cost, visit the energy performance page of Gov.uk.

Although the law does not make specific provision for the following. Paradigm also requires other practical precautions to be taken by landlords before the start of any new tenancy.

Smoke detectors
Smoke detectors should be insalled in all hall and landing areas on each floor of the property and, if not mains operated, should be sealed with lithium units.

Carbon monoxide detector
A carbon monoxide detector must also be fitted as per manufacturer's instructions. These should be mains operated or sealed lithium units.

Internal glass doors
All internal glass doors must be fitted with safety glass that conforms to British Standard BS6206.

Maintenance service contract
We would also recommend that you take out a maintenance service contract to ensure your boiler and heating system is fully recovered in case of a break down.

Finances

Rent payments
We will give you an idea of the expected rent for your property at our first visit. The final rent figure will then be confirmed in your letter offer. Rental payments are paid monthly in advance. All payments are processed through the Bank Automatic Clearing Service (BACS) beginning on the first date of the tenancy.

No management charges
There are no management charges through your lease. There will also be no charge when leases are renewed. There are a variety of costs that are the landlord's responsibility. These costs will vary depending on the size, age and location of your property.

Recharges
If we have carried out any repairs on your behalf, we will deduct the cost of the work including an administration charge from your monthly rent. We will send you a letter notifying you of any deductions from your rent before payments are made.

Utilities
The tenant will be responsible for the payment of water rates, gas, electricity and council tax.

Service charges and ground rent
As the owner, you will be responsible for paying service charges and ground rent. If the service charge includes payment for heating and hot water, you will be liable for this payment unless the freeholder can invoice the tenant separately.

Taxation
As the property owner you will need to pay tax on any rental income received. However almost all expenditures related to a rental property are deductible from rental income before calculating any profit. Our team can offer general advice about this, but we recommend you speak to your accountant for more detail.

If you are a non-UK resident you must provide us with confirmation that you have notified HM Revenue and Customs (HMRC) of your circumstances. Otherwise, we will have to deduct the tax from your rent payments and pass it onto the HMRC. More information for overseas landlords can be found at www.hmrc.gov.uk/cnr/nr_landlords.htm

Dealing with us

Equality and diversity
Equality and diversity are integral to all our activities and to every aspect of the work we do. We aim to respond to the wide social diversity within the communities in which we operate and ensure that we fully reflect this in our policies and procedures and through the day-to-day delivery of services.

We will treat everyone with respect and value their differences. We do this by providing excellent customer service, in which everyone's quality of life is considered of great importance.

Feedback
We aim to provide an excellent service for our landlords. If you think we are doing something wrong, let us know. We want to learn from our mistakes and improve. We have a simple, open and useful feedback procedure for concerns about service delivery. Any disputes regarding negotiations, defects, disrepairs or compensation at the end or renewal of the lease, will be dealt with directly and promptly by our team.

Permissions
When letting a property it is important that you have all the necessary permissions to proceed and that you inform any third parties who may have an interest in you doing so.

Proof of ownership
We will need a copy of the Land Registry entry dated in the last three months or a TR1 form confirming your ownership of the property. We also need colour copies of identification (e.g passport or driving license) for the property owner(s) named on the Land Registry entry.

Your superior landlord
If your property is owned on a leasehold or share-of-freehold basis, we will need consent from head lease and/or management company, to confirm your property can be leased by Paradigm. You should always check and make sure the terms of any superior lease and followed.

Your property finance provider
If you have a mortgage or other loan on the property you want to let, you must advise your property finance provider of your intention and ask for written consent before any tenancy begins.

Your insurance provider
You must make sure you maintain full buildings insurance cover throughout the term of the lease. We also recommend you maintain sufficient contents insurance cover to protect your fixtures, fittings, furnishings (if appropriate) and electrical items at all times. This is the landlord's sole responsibility.