Cookies on the
Paradigm website

We use cookies to ensure that we give you the best experience on our website. We also use standard cookies to track page statistics. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Paradigm website. However, if you would like to, you can change your cookie settings at any time.

Media Centre

News enquiries

For general enquiries, please contact Customer Services on 0300 303 1010.

Media enquiries should be directed to Jon Theobald (Head of Quality and Communications) on 01628 811840 or by email

Paradigm Housing Group – a short biography

Paradigm Housing Group provides a wide range of housing and support services throughout the South, East Midlands and West London.

The group has been involved in social housing since 1989; Paradigm Homes (formerly Chiltern Hundreds) Charitable Housing Association Limited was the first large-scale stock transfer to take place in the country. The Group also includes Paradigm Commercial plc, Paradigm Maintenance Limited and Paradigm Development Services Limited.

Our 440 staff currently manage 12,456 homes (2010/11 12,109). In September 2010, we took over our maintenance contract services from Connaught (who had gone in to administration) and transferred 160 staff to a new subsidiary, Paradigm Maintenance Limited. Paradigm is more than just a housing provider, it provides a range of care and support services to just under 25,000 people. Our stock portfolio contains a diverse mix of tenures including; affordable rent, shared-ownership, key worker housing, foyer accommodation, supported housing and some private rental.

Paradigm is committed to developing sustainable homes and communities that have minimal impact on the environment. Birchway eco-community in Hayes, for local people on Hillingdon's housing register, has been completed and has won several awards. This is the first large-scale affordable housing project to attain Code Level 5 for Sustainable Homes in London and in the south. All our developments meet Code Level 3 and several large schemes are built to Level 4.

Paradigm logos

If you would like a copy of the Paradigm logo please contact Carol Levin (Group Communications Manager) on 01628 811848 or by email