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News 2010


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Finding Room2move
Room2move team can help you find a home of the right size in Hillingdon.
New Homes for Christmas
Santa visited Emma Larkin and her new neighbour, Wendy McBain, early this year and granted their wishes for new homes for Christmas.
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Moving stories
Since the Move On scheme was set up at Lea Bridge House in 2009, the team have helped 65 people to leave the hostel and move into their own homes.
Best practice recognised
The de Havilland Partnership has been highlighted as an example of best practice by the Homes and Communities Agency (HCA).
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Pre-Christmas savings
Significant savings have been logged by staff since the creation of our Value for Money register, created in April 2010 as part of our Value for Money campaign.
Surprise party for Joan
Joan Mould’s 90th birthday was an extra-special day thanks to her neighbours at Jameston Lodge in Ruislip, who threw her surprise party.
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Halifax House joins silver surfing wave
Paradigm has launched its third silver surfer programme for residents of its sheltered housing, with the help of local students.
Heritage Trail takes off
The Hatfield Aerodrome Heritage Trail officially opened November 24, weaving its way around the site of the former DeHavilland factory and aerodrome.
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Training for residents
Paradigm has launched its first training programme for involved residents.
The Fabulous Bake-off Boys
Who made the best Pudsey cake, Phil or James?
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Improved ASB service
Paradigm has given its out-of-hours service for anti-social behaviour a thorough review to make sure we are offering an excellent service.
Lorraine comes home
Lorraine Davis has come home to Coney Heath thanks to Paradigm.
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Homeowners Handbook
We are delighted to announce the launch of both the new Paradigm Homeowner's Handbook and a dedicated internet webpage especially for leaseholders, shared owners and fixed-equity owners.
Staff raise £1,000 for kids
Sheltered housing officers Barbara Ormerod and Andrew Fox presented a £1,000 cheque to Heritage House School (The Pace Centre) in Aylesbury on November 4.
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Getting a buzz
Local schoolchildren were thrilled to see their artwork unveiled on giant panels outside the Aldi supermarket in Comet Square, Hatfield, October 18.
Paradigms promise
The Audit Commission announced 21 October that Paradigm has ‘promising prospects for improvement’.
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Getting value for money
It is a year since Paradigm launched its Value for Money campaign, and we have achieved some real savings.
Hillingdon SOLO closes
The Hillingdon SOLO service closed on 1 October. SOLO continues in Brent, Harrow and Ealing until the end of October.
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Happy to be Blue
Ex-Connaught staff have swapped their red shirts for Paradigm Housing’s teal.
Harvest festival
Pupils from Gayhurst School in Gerrards Cross Harvest Festival gifts to residents of Glebe House in Chalfont St Peter on 1 October.
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U3A concert
Show tunes and folk classics were enjoyed by an enthusiastic audience when the Chiltern U3A Singers entertained residents at Halifax House in Little Chalfont.
QHS accreditation
Paradigm Housing is delighted to have achieved 10 out of 10 accreditation from Quality Housing Services (QHS).
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Name change for CHCHA
From 1 September 2010, Paradigm Homes Charitable Housing Association replaces the name Chiltern Hundreds and will be the landlord for most of our homes.
MP visits new homes in Watford
MP for Watford, Richard Harrington, toured Paradigm’s new homes at Willow Grange Friday 10 September and visited residents.
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Longer opening hours
Paradigm’s Customer Services team are now available to answer your calls from 8am to 7pm Monday to Friday.  The number to call is always 0300 303 1010.
Fencing celebration
Residents of Hazell Road flats in Prestwood enjoyed a party 1 September to celebrate a new fence around their homes erected to reduce anti-social behaviour.
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Youth workers gather
Paradigm Housing hosted an inspiring training course for 32 youth workers August 31 to Sept 8.
New homes for Watford
Chairman of Watford Borough Council, Cllr Alan Burtenshaw, officially opened Paradigm Housing’s new affordable homes at Willow Grange, Watford on August 19.
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Councillors visit residents
Representatives from Luton Borough Council visited Paradigm Housing’s new development of homes in Sundon Park, Luton on August 24 and spoke to residents about their experience of living there.
From inspection to action
Residents will be receiving a letter this week summarising the report by the Audit Commission following its inspection on behalf of the Tenant Services Authority.
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Celebrating cultures
Paradigm will once again be sponsoring Broxbourne’s vibrant Celebrating our Community festival held this year at Cedars Park, Cheshunt on September 12.
New Information Pack
All Paradigm general needs and sheltered scheme residents will shortly receive an all-new Information Pack for Tenants.
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Come and have your say!
Paradigm residents in Aylesbury, Hatfield and Welwyn Garden City are invited to come and chat to us at one of three Have Your Say Roadshows on 10, 11 and 18 August.
Volunteers create walk
Volunteers from Paradigm and its maintenance partner Connaught cleared a woodland wood for pupils at Little Spring School in Chesham July 21.
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Hazell Road clear-up
Local volunteers came together at the Hazell Road flats, Prestwood on July 15 to clear brambles and rubbish as part of project to reduce anti-social behaviour.
First Aiders celebrate
Paradigm Housing, paid for 10 residents to take a first aid course May 14, so that in future they would not have to pay outside first aiders to attend their events.
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Calling young residents!
Paradigm Housing is very excited to announce that it will be hosting a seven-day training course involving young people from Poland, the Czech Republic, Norway, Portugal and Italy.
Shining a light on the past
Residents of Salisbury Village and Garden Village in Hatfield took part in an ambitious art project in June.
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Repairs: have your say
Would you like to see a more flexible system for repairs appointments?
New neighbours celebrate
New neighbours joined members of Paradigm staff and Watford Borough Council at a garden party June 2 to celebrate the opening of our brand-new development.
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Paradigm gets top marks
Paradigm Housing has achieved a top quartile rating across all Homes and Communities Agency (HCA) performance indicators in its 2009/2010 end of year report.
Open more hours
All Paradigm's offices will open from 9.00am to 5.30pm Monday to Friday from 1 June 2010.
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Getting to know you!
We would like to thank all our customers who have now filled in a profiling questionnaire - around 70% have now responded.
HCA visits Paradigm
Chairman of the Homes and Communities Agency (HCA), Robert Napier, visited Paradigm’s award-winning eco-community in Hayes on May 17 and talked to residents about their experience of living there.
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New homes in Bucks
Robert Napier, Chairman, Homes and Communities Agency (HCA) opened Paradigm’s new apartment buildings in Chalfont St Giles, Bucks, on May 17 and presented a bouquet of flowers to the first resident, Anita White.
Kitchens galore
Paradigm is scheduled to refurbish several thousand kitchens over the next few years, with 450 being replaced this year alone.
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Opportunities knock
Close to 40 residents attended an innovative ‘speed dating’ event on 20 April to help residents get involved with the company.
Clear Car Campaign
The Thames Valley Police is appealing to motorists not to leave valuables on display in cars and to check that you have LOCKED your car! .
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Artists vision
Talented Paradigm resident Rod Pengelly exhibited 70 paintings at the Bucks Vision Chalfont Division Blind and Partially Sighted Show May 8.
Music while you wait
Paradigm residents have voted for a new piece of music to listen to while they are on hold to our Customer Services Team.
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Ickenham Park bricklaying
The HCA’s Regional Director for London, David Lunts took up a trowel alongside the Mayor of Hillingdon at a bricklaying event for 140 affordable homes being built by Paradigm.
Community Fayre
Sarge Bharry and Silvia Smyth from Paradigm's West London Team created a lively stall at Hillingdon's Streets Ahead Community Information Fayre.
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Night shelter thanks
Head of Housing for Hillingdon, Beatrice Cingtho, thanked the SOLO team and all the volunteers from Paradigm who helped make the Winter Night Shelter possible at a feedback session March 8.
Free fire safety check
If you live in anywhere in Buckinghamshire, Bucks Fire and Rescue Service will carry out a free home safety fire check.
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Teri spreads the word
Community co-ordinator Teri Floyd addressed the Inspire East Community Development Network gathering and took part in an interactive seminar on Managing Mixed Housing Developments.
Green award for Greenwood
Paradigm has won a second award for its ambitious eco-community in Hayes: the Sustain' Magazine 2010 Award for Development.
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Gas campaign victory
The National Housing Federation's gas price campaign has resulted in victory. Paradigm joined the campaign demanding the elimination of the prepayment meter rip-off.
New homes for Aylesbury
A major new development built by Taylor Wimpey will provide affordable homes in Aylesbury from 2011, with affordable properties to be managed Paradigm.
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Wills finds his way
Professional opera singer Wills Morgan found himself sleeping rough under a bridge following a breakdown, but he’s back on song thanks to Paradigm’s SOLO team.
Our new number!
Paradigm has a new telephone number from March 1st, it is: 0300 303 1010.
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Green code confirmed
Paradigm’s eco-community in Hayes has been awarded Level 5 Code for Sustainable Homes.
Lock them out!
Salisbury Village Neighbourhood Watch walked into unlocked student homes and left 'footprints' as a warning.
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Act F.A.S.T
Act FAST if you spot the symptoms of stroke.
MP opens new build
Fiona Mactaggart MP opened Paradigm's new development, Kittiwake House.
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Benefits champion
Barbara Ormerod has helped disabled and elderly people to claim £88,697 in benefits this year and £322,169 since she started working for Paradigm eight years ago.
Helping vulnerable residents
Paradigm's sheltered accommodation team have braved severe weather conditions to look after vulnerable residents.
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Aint snow stopping us
Paradigm received 83 emergency calls as the snow fell in January, and Connaught’s technicians attended all of them within the 24 hours.