Our values set out the way we work and the behaviours we expect of all our staff. Our values are reflected in everything we do, from recruiting new members of staff to speaking with our customers.
You can find out more about each of our five values below:
The safety of our customers, colleagues and ourselves is a priority in everything we do.
We seek to do things better and deliver value to our customers.
We will communicate in a clear and consistent manner so that our customers, colleagues and stakeholders understand the high standards that we work to.
We make ourselves aware of our customers’ and colleagues’ circumstances and consider this thoughtfully and respectfully when taking action so that they know we care.
Working As One
We work collaboratively with others and also take personal responsibility for delivering outcomes for our customers, colleagues and stakeholders.