ASB – helping us improve

Posted on the 17th September 2020

Our research partner, IFF-Voluntas, will be carrying out a short survey of residents who have reported anti-social behaviour to us within the past two years, to find out more about your expectations and experience of dealing with Paradigm. Participants will be selected at random but if you are contacted please do take the time to share your views.

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Managing anti-social behaviour

Posted 15 Apr 2021

It’s very important to us that our customers are able to enjoy living in their homes and communities. Last year, we carried out a short snapshot survey of residents who have reported anti-social behaviour (ASB) to...

Can you help us improve the way we deliver our services?

Posted 22 Mar 2021

We’re looking at our customer care standards and the promises we make to customers about the level of service you can expect. Over the next few months, we’re hosting some customer focus groups so we can...