Can you help us improve the way we deliver our services?

Posted on the 22nd March 2021

We’re looking at our customer care standards and the promises we make to customers about the level of service you can expect.

Over the next few months, we’re hosting some customer focus groups so we can share our ideas and get your feedback.

If you’re interested in joining one of our sessions, please email customer.involvement@paradigmhousing.co.uk for more information and to register your interest.

We’d love to hear from you.

Read more posts...

Managing anti-social behaviour

Posted 15 Apr 2021

It’s very important to us that our customers are able to enjoy living in their homes and communities. Last year, we carried out a short snapshot survey of residents who have reported anti-social behaviour (ASB) to...

Be alert

Posted 18 Feb 2021

We have received reports of a man in the Amersham area entering residents’ gardens claiming he is doing Fire Risk Assessments. He has a Paradigm lanyard, but we can confirm he is not employed by...

Warning sign