Can you help us improve the way we deliver our services?

Posted on the 22nd March 2021

We’re looking at our customer care standards and the promises we make to customers about the level of service you can expect.

Over the next few months, we’re hosting some customer focus groups so we can share our ideas and get your feedback.

If you’re interested in joining one of our sessions, please email customer.involvement@paradigmhousing.co.uk for more information and to register your interest.

We’d love to hear from you.

Read more posts...

Our latest annual report to residents

Posted 13 Oct 2021

We have published our annual report for residents for 2020/21. Find out how much we have invested in our existing homes and developing new ones for both rent and shared ownership in the report, which...

Our Resident Services Panel report for 2020/21

Posted 04 Oct 2021

“Welcome to our Resident Services Panel report for 2020/21. I hope you will find our report useful, informative and insightful. I wish to encourage all customers to get involved and engage with Paradigm. We have vacancies on...