Our Christmas opening hours

Posted on the 16th December 2020

We will be closed between Christmas and New Year.

We will close on 24 December at 3pm and reopen on 4 January 2021.

You can call us on 0300 303 1010 to report an emergency repair.

You can raise a routine repair by visiting myParadigm or by emailing CustomerServices.repairs@paradigmhousing.co.uk. We will process your request when we return in January.

You can still make a payment using our automated payment line by calling 0300 303 1010 and selecting option 1. Find out more about ways to pay on our website. 

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Text messaging: Keeping you informed about your rent

Posted 07 Dec 2023

Over the coming months, you may receive texts from us about paying your rent, this could be because you’re in arrears or your direct debit didn’t go through. These messages will come from Paradigm...