Our Christmas opening hours

Posted on the 5th December 2018

Please note our offices will be closed from 4pm on 24 December 2018 to 8am on 2 January 2019. During this time we will be operating an emergency Out Of Hours service only.

Whilst we are shut, you can report routine enquiries by visiting our website www.paradigmhousing.co.uk.

You can still pay your rent by calling our payment line on 0300 303 101; press 1 to make your payment. Alternatively you can view your rent account and make a payment by visiting www.paradigmhousing.co.uk.

If you are experiencing a loss of water or power please contact your utility provider in the first instance.

If you can smell gas or suspect a gas leak please contact National Grid on 0800 111 999.

If you require an emergency repair where there is a health and safety risk to you or your home; or you are experiencing a housing emergency please call 0203 589 3051. You can still reach our emergency Out Of Hours service, Mears, who will deal with your enquiry.

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