Be alert
Posted 18 Feb 2021
We have received reports of a man in the Amersham area entering residents’ gardens claiming he is doing Fire Risk Assessments. He has a Paradigm lanyard, but we can confirm he is not employed by...

Posted on the 5th October 2020
The COVID-19 crisis has bought about many challenges for all of us, including for Paradigm. We have had to quickly adapt the way we work and deliver services, in order to keep our residents and staff safe. To help us understand the impact these changes have had, we worked with our research partner, IFF, to survey a group of residents. We asked questions that focused on how we have communicated, the level of information we provided and how easy it was to contact us.
Overall, the results of the survey were positive and residents felt more satisfied with Paradigm as a landlord than before lockdown.
Here’s what you told us:
Some of the positive themes from the comments of those surveyed were:
However, some residents also commented that the information provided wasn’t always up-to-date when they received it, or wasn’t specifically relevant to them. They also said that Paradigm acted similarly to other companies, who were also providing regular updates at the time.
The survey will help us learn from what has worked well and where our residents have been satisfied with how we have managed contact with them during this difficult time. Our findings will also help us to adapt our approach in some areas going forwards, so we can keep improving the experience for our customers.
Posted 18 Feb 2021
We have received reports of a man in the Amersham area entering residents’ gardens claiming he is doing Fire Risk Assessments. He has a Paradigm lanyard, but we can confirm he is not employed by...
Posted 19 Jan 2021
We are delighted to welcome Linda and her two children Callum and Joshua to their new home in Bedfordshire. Linda moved into her brand new three-bedroom house just in time for Christmas and is delighted with...