Credit Card Fee removal

Posted on the 12th January 2018

As of 13th January 2018, companies in the UK will no longer be able to apply a 2% Credit Card surcharge.

Paradigm Housing Group has now amended its payment facility to reflect this change. Customers will no longer be charged 2% when using a credit card to make a payment.

However, we would still discourage the use of credit cards, particularly for paying rent, as this may contribute to an increase in debt.

Read more posts...

Our latest annual report to residents

Posted 13 Oct 2021

We have published our annual report for residents for 2020/21. Find out how much we have invested in our existing homes and developing new ones for both rent and shared ownership in the report, which...

Our Resident Services Panel report for 2020/21

Posted 04 Oct 2021

“Welcome to our Resident Services Panel report for 2020/21. I hope you will find our report useful, informative and insightful. I wish to encourage all customers to get involved and engage with Paradigm. We have vacancies on...