Ending fixed term tenancies

Posted on the 14th April 2022

We understand at this time of rising prices, having security of tenancy in your home is more important than ever.

We have listened to your views and so from 1 April we will begin to offer our new customers lifetime tenancies in placed of fixed term agreements.

Over the next 12 months, if you have a fixed term tenancy, we will be getting in touch to offer you a new lifetime tenancy agreement. This will provide you with greater security of tenure and peace of mind.

However, if you are in breach of your tenancy conditions, we will be talking to you about what you can do to qualify for a new lifetime tenancy agreement and helping you to manage your tenancy better.

You don’t need to do anything at the moment – we will contact you.

If you have any questions, please call our customer service team on 0300 303 1010.

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Read our latest customer newsletter here

Posted 27 Nov 2023

In this month’s newsletter, we included lots of information to help you prevent damp and mould, and included advice on what to do if you have damp and mould in your homes.