Fault with our payment line

Posted on the 5th November 2018

We are experiencing a technical problem with our payment line. The fault should be fixed within the next four hours; please do not try and make a payment in this time. Instead, please try again later this afternoon or tomorrow.

If you have made a payment this morning please contact your bank to check your payment has been processed.

We apologise for any inconvenience.

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Read our latest customer newsletter here

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In this month’s newsletter, we included lots of information to help you prevent damp and mould, and included advice on what to do if you have damp and mould in your homes.

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