Summer fire safety
Posted 03 Aug 2022
With temperatures set to rise this weekend, it’s a great opportunity to get outside and enjoy the weather. But it also means that it’s even easier for fires to start outside. Here are a few tips...
Introducing Paradigm On Track
Posted on the 7th July 2022
We have launched a great new service to improve communication between Paradigm and our customers: Paradigm On Track.
Paradigm On Track is a mobile phone-based improvement to our repairs service which will help our customers plan their day around their Paradigm appointment by keeping them informed by text every step of the way. Paradigm On Track updates the customer with our engineer’s expected arrival time, tracks their journey to the customer’s home and then, once the appointment is finished, invites the customer to give us feedback to let us know how everything went.
Watch the video for full details of Paradigm On Track:
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Help us to help you!
Posted 28 Jul 2022
We’ve been listening to your feedback and we know you value a service from us that really meets your needs. In order to give you the services you need, in the way that suits you,...
