Posted on the 7th July 2022
We have launched a great new service to improve communication between Paradigm and our customers: Paradigm On Track.
Paradigm On Track is a mobile phone-based improvement to our repairs service which will help our customers plan their day around their Paradigm appointment by keeping them informed by text every step of the way. Paradigm On Track updates the customer with our engineer’s expected arrival time, tracks their journey to the customer’s home and then, once the appointment is finished, invites the customer to give us feedback to let us know how everything went.
Watch the video for full details of Paradigm On Track:
Posted 07 Dec 2023
Over the coming months, you may receive texts from us about paying your rent, this could be because you’re in arrears or your direct debit didn’t go through. These messages will come from Paradigm...
Posted 29 Nov 2023
We are pleased to announce the donation of 10 refurbished laptops to the Oasis Partnership, which works to improve the quality of life for residents in Buckinghamshire. We have proudly supported the Oasis Partnership for several...
