Posted on the 7th July 2022
We have launched a great new service to improve communication between Paradigm and our customers: Paradigm On Track.
Paradigm On Track is a mobile phone-based improvement to our repairs service which will help our customers plan their day around their Paradigm appointment by keeping them informed by text every step of the way. Paradigm On Track updates the customer with our engineer’s expected arrival time, tracks their journey to the customer’s home and then, once the appointment is finished, invites the customer to give us feedback to let us know how everything went.
Watch the video for full details of Paradigm On Track:
Posted 09 Apr 2024
Paradigm aims to provide as many high-quality homes as possible for people who are priced out of the open market. Unlike many housing associations, we exceeded our building target of 400-500 homes a year in...
Posted 02 Apr 2024
Welcome to Richard Moriarty who has taken over as Chair of our Board, succeeding Julian Ashby who has stepped down after six years in the role. Richard Moriarty, who is CEO of the UK’s Financial Reporting...
