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    • Home My Home Coronavirus
      My Home

      Coronavirus - important information for residents

      We know that many of you will be concerned about the situation regarding coronavirus. We are closely monitoring the government guidance and our key priority is to keep both our residents and our safe.

      Please keep checking the latest government advice on how to keep yourself and others safe.

      Find out more

      COVID-19 update (January 2021)

      Following the announcement from the Government last night, we are making some temporary changes to our services.

      Matthew Bailes
      Find out more

      A message from our CEO on paying your rent

      We will take whatever steps we can to support you through this difficult time.

      Find out more

      COVID-19 and your finances

      If you have concerns about paying your rent please contact us as soon as possible.

      How we are keeping you safe video
      Find out more

      Helping to keep you safe

      Your safety is our top priority during the COVID-19 pandemic.

      New Paradigm vans
      Find out more

      Our latest email update

      We will be sending more regular email updates during the coronavirus crisis. You can see the most recent update below.

      Coronavirus gas safety video
      Find out more

      Coronavirus and gas safety checks

      It's important we still carry out your gas safety check if it's due.

      Lawnmower
      Find out more

      Grounds maintenance service

      Our grounds maintenance provider is operating a reduced service to protect both staff and residents.

      Customer services operator
      Find out more

      Support services and groups

      There are a range of organisations offering help and support during the coronavirus outbreak

      Find out more

      Noise disturbance

      With everyone now at home more, there may be an increase in the noise you hear from your neighbours.

      About Paradigm

      Paradigm is one of the South East’s leading housing providers, managing 15,000 homes across 30 local authorities.

      Call our Customer Services team on: 0300 303 1010

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      Copyright © 2017 Paradigm Housing Group

      Paradigm Housing Group is a registered Community Benefit Society, registration number 28844R; and is a Registered Provider, regulated by the Regulator for Social Housing, registration number L4215.

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