Issues with neighbours

We want everyone living in our communities to be able to enjoy their homes in peace but recognise that sometimes this is interrupted by disputes with neighbours or anti-social behaviour (ASB).

We define anti-social behaviour as 'deliberate and intentional acts, including the failure to address inconsiderate behaviour, that may result in harassment, alarm and distress'.

Many issues between neighbours would not be classed as anti-social behaviour and can be resolved with a friendly chat. If the issue is serious, however, or talking to your neighbour hasn't changed anything, we're here to help you.

Here are some of the most common types of issues people can have with their neighbours and how we can work with you to resolve them.

Plus Plus Noise

Loud Music – You can report instances of loud music to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Shouting and offensive language – If this is happening now, and you have a concern about the welfare of one of your neighbours, please contact the police on 999. You can report all other instances to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Dog barking – In reality, dogs will bark and this is not normally anti-social behaviour. However, if dogs are being allowed to bark for an extended period of time and this is impacting on your wellbeing, you can report it to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk. If you have concerns about the welfare of an animal, please contact the RSPCA on 0300 1234 999.

Children playing – Children playing would not normally be considered anti-social behaviour. However, if it is causing either disturbance or damage to property, you can report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Children crying – Babies and young children will often cry, especially during the night. This would not usually be considered anti-social behaviour. If you have a genuine concern about the welfare of a child, contact the children’s social care team at your local council. If you feel a child is at immediate risk of harm, call the police on 999.

Plus Plus Substance misuse

Drug odours – If you suspect drugs are being used in your neighbourhood, please phone the police non-emergency number 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Drug dealing – If you suspect drugs are being dealt in your neighbourhood, please phone the police non-emergency number 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Nuisance from alcohol/drug use – You can report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk. If you have a concern about somebody’s immediate welfare, contact the police on 999.

Drug paraphernalia – You can report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Plus Plus Abusive behaviour

Swearing and abusive language – If you have a concern for somebody’s immediate welfare, contact the police on 999. If you do not have an immediate concern, but a crime has taken place, call the police non-emergency number on 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Intimidation – If you have a concern for somebody’s immediate welfare, contact the police on 999. If you do not have an immediate concern, but a crime has taken place, call the police non-emergency number on 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Threatening language/behaviour – If you have a concern for somebody’s immediate welfare, contact the police on 999. If you do not have an immediate concern, but a crime has taken place, call the police non-emergency number on 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Physical assault – If you have a concern for somebody’s immediate welfare, contact the police on 999. If you do not have an immediate concern, but a crime has taken place, call the police non-emergency number on 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Plus Plus Harassment

Abuse due to a protected characteristic – This is usually where someone is targeted due to their race, religion, gender, age, sexual preference or because of a disability. If you have a concern for somebody’s immediate welfare, contact the police on 999. If you do not have an immediate concern, but a crime has taken place, call the police non-emergency number on 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk

Online abuse – If you have a concern for somebody’s immediate welfare, contact the police on 999. If you do not have an immediate concern, but a crime has taken place, call the police non-emergency number on 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Stalking – If you have a concern for somebody’s immediate welfare, contact the police on 999. If you do not have an immediate concern, but a crime has taken place, call the police non-emergency number on 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Threatening language/behaviour – If you have a concern for somebody’s immediate welfare, contact the police on 999. If you do not have an immediate concern, but a crime has taken place, call the police non-emergency number on 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Offensive graffiti – Please call the police non-emergency number on 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

Plus Plus Domestic abuse

Domestic abuse is any incident of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members, regardless of their gender or sexuality. It covers a range of types of abuse, including, but not limited to, psychological, physical, sexual, financial or emotional abuse.

If you have a concern for somebody’s immediate welfare, contact the police on 999. If you do not have an immediate concern, but a crime has taken place, call the police non-emergency number on 101. Ask the police for a reference number. You can then report this to us by calling 0300 303 1010 or by emailing enquiries@paradigmhousing.co.uk.

You can find more information on support for victims of Domestic Abuse on our website here.