Who to contact in an emergency
Find out who you need to call in an emergency.
Find out more


As a Paradigm resident, it’s our joint responsibility to look after your home. You can find out more about which repairs you and Paradigm are responsible for, and what is classed as an emergency below.
Please note, a repair is treated as an emergency if there is an imminent and severe risk of danger to yourself, your home or the public.