Repairs for tenants

As a Paradigm resident, it’s our joint responsibility to look after your home. You can find out more about which repairs you and Paradigm are responsible for, and what is classed as an emergency below.

Please note, a repair is treated as an emergency if there is an imminent and severe risk of danger to yourself, your home or the public.

Our repairs offer

Our commitment to looking after your home.

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Repairs: who is responsible?

Keeping your home in a good condition is a responsibility we share.

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Who to contact in an emergency

Find out who you need to call in an emergency.

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How to raise a repair and what to expect

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Warning about disrepair claims companies

We advise you not to engage the services of claims companies as they could put you at serious financial risk.

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