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    • Home My Home Tenants Paying rent and services charges
      Tenants

      Paying rent and service charges

      The amount of rent you pay is worked out according to strict guidelines, using a formula set by the Government. You may also have to pay a charge for services provided by Paradigm such as cleaning communal areas and looking after your estate.

      Woman paying via smart phone

      Payment Options
      Payment options

      Ways to pay your rent

      Find out about the easiest way to make sure you never fall behind on your rent payments.

      Arrears
      Find out more

      Arrears

      If you fall into arrears you risk losing your home. Find out about our arrears process.

      Man cutting grass
      Find out more

      Service charges

      You may pay service charges as well as rent. Find out why and what the money is used for.

      Tablet with rent statement on screen
      Find out more

      Rent statements

      How to see a copy of your rent statements.

      Two men discussing finances
      A helping hand

      Money advice services

      We know times can sometimes be hard but there is help available.

      Windsor Park Housing
      Find out more

      Rent change information

      Rents are increasing from April 2022.

      About Paradigm

      Paradigm is one of the South East’s leading housing providers, managing 15,000 homes across 30 local authorities.

      Call our Customer Services team on: 0300 303 1010

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      Copyright © 2017 Paradigm Housing Group

      Paradigm Housing Group is a registered Community Benefit Society, registration number 28844R; and is a Registered Provider, regulated by the Regulator for Social Housing, registration number L4215.

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