Rent change information

Your rent will be increasing from April 2022. You will receive a letter through the post over the next couple of weeks with more information.

Plus Plus How much will the increase be?

We will be increasing the majority of rents by 4.1.% from 4 April 2022. You will receive a letter in March 2022 to confirm how much your new rent payments will be.

Plus Plus Why is there a rent increase?

The government sets the guidelines for social landlords to follow when reviewing rents. Landlords can review rents annually using September’s Consumer Price Index plus an additional 1%. The published Consumer Price Index for September 2021 was 3.1% so the rents will be increasing by 4.1%.

Plus Plus What is Consumer Price Index?

It is a price index which tracks the prices of a set of consumer goods and services which provides a measure of inflation across the UK.

Plus Plus How will Paradigm spend the additional rent income?

The money we collect in rent is used to pay for services to residents and building new, affordable homes for those who need them the most. As a not-for-profit organisation, any surplus we make is put back into building new homes for rent or shared ownership purchase.

Plus Plus I claim Housing Benefit or Universal Credit. Is there anything I need to do?

If you claim Universal Credit

You must report this change to the DWP by completing the ‘confirming your housing costs’ to do notification on your Universal Credit journal.

Please do this on or after 4 April 2022. Do not report this change beforehand as your claim may not be updated.

If you claim Housing Benefit

You must report this change to your local council by providing a copy of your rent increase letter to the Housing Benefit department.

Plus Plus Will the cost of my service charge change too?

Your service charge amount will change in July.

It may go up or down depending on how much we spent in the previous year. You will get at least four weeks’ notice of the change.

Plus Plus What if I have difficulty paying my rent?

We know it may be a difficult time for you financially. If you’re struggling to pay your rent, contact us immediately on 0300 303 1010.

It’s important to let us know as soon as possible to stop debts building up that will be difficult to repay.

We have a dedicated team of staff who can help. We can help with things like:

  • Setting up payment plans, where appropriate
  • Signposting you to support services
  • Making sure you are claiming all the benefits you are entitled to.

You can find more information on the Support Hub on this website.

We have also set up two online sessions where you can speak to our specialist team and ask any questions. Although we won’t be able to discuss your personal circumstances, we will be able to offer general advice. They are on:

Monday 21 March at 1pm: If you would like to attend please enter into your web browser and register.

Wednesday 23 March at 6pm: If you would like to attend please enter into your web browser and register.