Types of tenancy

Your tenancy agreement sets out what we need to do as your landlord and your rights and responsibilities as our resident.

We have several different types of tenancy. You can find out which type you have by looking at the front of your tenancy agreement.

Plus Plus Starter tenancy

If you’re a new tenant and are not transferring from another council or housing association, you will probably be given a starter tenancy. A starter tenancy is a week-to-week assured shorthold tenancy, which is a form of assured tenancy, with limited rights and limited security. Your tenancy will be reviewed over a 12 month period. If we are satisfied you have met your responsibilities as a tenant, we will generally offer you a fixed term tenancy at the end of 12 months. Any fixed term tenancy offered will usually be for five years but in some specific circumstances may be for two years.

Plus Plus Fixed term tenancy

A fixed term tenancy is an assured shorthold tenancy which is granted for a specific period of time – generally for five years, but in some circumstances we may issue a two year fixed term tenancy. We will look again at your circumstances six to nine months before the end of your tenancy. We will review:

  • your tenancy record including arrears and anti-social behaviour
  • whether you/your household still has a need for social housing
  • whether your home is still suitable for you.

We will write to let you know what we have decided six months before your tenancy is due to end. The possible outcomes could be:

  • You are granted another tenancy of the same length as the original
  • You are granted a two year fixed term tenancy. We will do this if your home is no longer suitable. This period will be used to support you to find a new home
  • A new tenancy is not granted and you will need to find somewhere else to live within six months.

You can appeal if we decide not to offer you another fixed term tenancy. If you have to leave your home, we will provide information about other options.

Plus Plus Assured tenancy

An assured tenancy is a lifetime tenancy, issued mainly between 1989 and 2011. It offers similar rights to a secure tenancy. An assured tenancy will now only be issued to:

  • A tenant who has successfully completed a starter tenancy which was granted before 7 November 2011
  • An existing assured tenant who mutually exchanges in some circumstances
  • A secure or assured tenant of another housing association or local authority that transfers to Paradigm or mutually exchanges in some circumstance.

Plus Plus Secure tenancy

A secure tenancy is a lifetime tenancy, issued mainly before 1989. These are now only issued to existing Paradigm secure tenants who are either transferring to another Paradigm property or to an existing secure tenant who mutually exchanges in some circumstances.

Plus Plus Alternative agreements

We use alternative tenancy agreements for some specialist schemes and our private sector leasing housing. We also use licence agreements for some temporary accommodation.

Where can I get more information about my tenancy?

You can see further information in our Tenure Policy below. Contact your Housing Officer or phone Customer Services on 0300 303 1010. You can also get independent advice from your local citizens advice service, a solicitor or Shelter