MyParadigm user guide: how to set up an account

Posted on the 2nd March 2020

Watch this video to find out how to set up a MyParadigm account. A MyParadigm account lets you view your rent account and make payments against it, log a request for a repair, see your history of repairs and view your key contacts within Paradigm.

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Watch out for scams

Posted 06 Jul 2020

We have had an increase in calls from residents reporting potential scams in their local area. We do occasionally ask specialist companies to carry out work on our behalf, such as checking loft insulation. However, they...

Woman paying via smart phone

How are we doing?

Posted 24 Jun 2020

We have asked our usual research partner, IFF-Voluntas, to find out about our residents’ experiences with Paradigm during the COVID-19 period. They will be contacting a random sample group of residents to conduct a short...