MyParadigm user guide: how to set up an account

Posted on the 2nd March 2020

Watch this video to find out how to set up a MyParadigm account. A MyParadigm account lets you view your rent account and make payments against it, log a request for a repair, see your history of repairs and view your key contacts within Paradigm.

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Managing anti-social behaviour

Posted 15 Apr 2021

It’s very important to us that our customers are able to enjoy living in their homes and communities. Last year, we carried out a short snapshot survey of residents who have reported anti-social behaviour (ASB) to...

Can you help us improve the way we deliver our services?

Posted 22 Mar 2021

We’re looking at our customer care standards and the promises we make to customers about the level of service you can expect. Over the next few months, we’re hosting some customer focus groups so we can...