Recent disrepair company calls

Posted on the 26th January 2022

We are aware that some customers are being contacted by disrepair companies claiming to be working with Paradigm. We are not working with any such companies.

If you are unsure about the identity of any caller, please do not give them any personal information. If a technician arrives at your house, please check that they have their Paradigm identification with them before allowing them to enter.

If you would like to report a repair please call us on 0300 303 1010.

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Text messaging: Keeping you informed about your rent

Posted 07 Dec 2023

Over the coming months, you may receive texts from us about paying your rent, this could be because you’re in arrears or your direct debit didn’t go through. These messages will come from Paradigm...