Our top rating from the Regulator

Posted on the 1st August 2018

Our recent In-Depth Assessment by the Regulator has resulted in a G1,V1 rating, which is the best possible outcome and in line with our previous position.

This means that Paradigm meets all governance requirements and has the financial capacity to deal with a wide range of adverse scenarios.

We were particularly praised for our strong financial performance, having a clear focus on health and safety and a grip on value for money.

“This is a good result and means we are in a strong position to deliver our vision of making the best use of our resources so we can provide new affordable homes and a fair deal for existing residents” says Chief Executive Matthew Bailes.

“We have plans to build 600 homes a year for the next three years and this demonstrates our ability to do this.”

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Managing anti-social behaviour

Posted 15 Apr 2021

It’s very important to us that our customers are able to enjoy living in their homes and communities. Last year, we carried out a short snapshot survey of residents who have reported anti-social behaviour (ASB) to...

Can you help us improve the way we deliver our services?

Posted 22 Mar 2021

We’re looking at our customer care standards and the promises we make to customers about the level of service you can expect. Over the next few months, we’re hosting some customer focus groups so we can...