We are Paradigm Housing now trading as SettleParadigm

We provide affordable homes across Buckinghamshire, Bedfordshire and Hertfordshire.

We want to help more people have a home they can afford by making the best use of our resources to build new homes and provide an excellent service to our existing customers.

Following our merger with Settle Group, Paradigm is now trading as SettleParadigm. Residents don’t need to do anything, but you can read more from the full FAQ here.

To report a repair, or an emergency repair, please call us on 0300 303 1010 or email Repairs@ParadigmHousing.co.uk

Are you a new resident joining us from L&Q?

We’re really pleased to have you with us!

Check out everything you may need to know about our services in our Welcome Hub.

Looking after your home

Repair videos

Watch our handy videos to help you with everyday repairs jobs in your home.

Damp and mould

If you notice damp and mould in your home, please call us on 0300 303 1010.

Latest News

Pay your rent, check your statements and report a repair

It only takes a minute to register.

Log into MyParadigm, our secure portal for residents. It’s quick and easy!

Our usual phone number will not connect you to our out of hours service after 5:30pm tonight.

If you have an emergency affecting your home and need urgent help, please call our out-of-hours provider directly on 01412252852.
 
Emergency repairs include:
no heating or hot water – we will respond within 24 hours
a flood or an uncontainable leak
a situation that poses a health and safety risk to you or your family
a complete blockage to the only toilet in your home.
 
If you can smell gas or suspect a gas leak, call Cadent immediately on 0800 111 999.
 
If you have a total loss of power or water, please contact your local utility provider first.
 
If there is a fire in your home, call 999 immediately. When it is safe to do so, please let us know.
 
We’re sorry for any inconvenience and thank you for your understanding.