Contact us

For all general enquiries – including complaints and compliments – please email:

To report a non-urgent repair please email:

In an emergency where there is a health and safety risk to you or your home, please call us on the number below.


You can reach our Customer Services team by telephone on 0300 303 1010.

Our telephone lines are open Monday to Friday, 8am-5.30pm. Please be aware that calls are recorded for training and monitoring purposes.

Outside of these hours, our out of hours team is available to help with emergencies only.  Just call 0300 303 1010 as normal and you will be connected. If there are any issues with this number out of hours only, you can call 0141 225 2852.


Paradigm Housing Group
1 Glory Park Avenue
Wooburn Green
HP10 0DF


For new-build homes, resales and tenant purchase schemes, please call our Sales and Marketing Team on 0300 303 8046 or email

Press enquiries

For press enquiries, email