Christmas opening hours

Posted on the 15th December 2017

Please note our Christmas opening hours for 2017.

Whilst we are shut, routine enquiries may be answered by visiting our website where you can also report a repair or pay your rent (www.paradigmhousing.co.uk).

If you are experiencing a loss of facilities such as water or power please contact your utility provider in the first instance.

If you can smell gas or suspect a gas leak please contact National Grid on 0800 111 999.

If you require an emergency repair where there is a health and safety risk to you or your home; or you are experiencing a housing emergency please call 0203 589 3051 to reach our emergency call handlers Mears 247.

 

 

Read more posts...

Managing anti-social behaviour

Posted 15 Apr 2021

It’s very important to us that our customers are able to enjoy living in their homes and communities. Last year, we carried out a short snapshot survey of residents who have reported anti-social behaviour (ASB) to...

Can you help us improve the way we deliver our services?

Posted 22 Mar 2021

We’re looking at our customer care standards and the promises we make to customers about the level of service you can expect. Over the next few months, we’re hosting some customer focus groups so we can...