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Staying safe in your home

Fire safety

Your local fire service will be able to offer clear advice about what to do in the event of a fire and the things you can do to prevent a fire starting in your home.

For example, see the advice from the Buckinghamshire Fire and Rescue Service.

We carry out regular fire risk assessments of blocks of flats where there are communal areas and entrances. Fire alarms and fire safety doors are checked monthly and all of our blocks have up to date assessments. Our estates officers carry out regular checks to identify any potential fire hazards, and any emergency lighting and smoke vents are regularly checked by specialist contractors.

We install smoke alarms in all our properties, but residents are responsible for maintaining them. The batteries should be tested once a month and replaced when necessary. There is more information on smoke, heat and carbon monoxide detectors here.

Residential Personal Emergency Evacuation Plans (PEEPs)

A PEEP is a simple plan that explains how you, or someone in your household, would safely leave the building in an emergency.

It helps us understand your needs and allows us to work closely with the local fire service so the right support is in place if it’s ever needed.

If your circumstances have changed since a PEEP was last completed, or you or someone in your household now needs help to evacuate safely, please click here to refer yourself for a residential PEEP, or update your information.

If you live in a block of flats

If you live in a block of flats, the following information is important:

  • You will have been provided with information about evacuation procedures when you first moved in, and there will be signs in common areas providing escape information. Please make sure that you are familiar with it.  The signs are checked by Estate Services staff regularly – please let us know if you can’t find the information.
  • Don’t prop open fire doors – these are self-closing doors which prevent or slow down the spread of fire.
  • Don’t use riser cupboards or communal areas to store your personal belongings – this may provide additional material to fuel a fire, or block escape routes or fire brigade access.
  • Do not use lifts to leave the building in the event of a fire – use the stairs.
  • If you live in a flat, make sure your front door closes on its own when released from a completely open position. It if doesn’t, let us know as the closer may need adjusting.

If you live in a high-rise block of flats

Paradigm Housing Group is the ‘Principal Accountable Person’ at three high-rise residential buildings (blocks of flats that are over 18 metres tall). ‘Accountable Person’ is a legal term for the individual or organisation responsible for the structural and fire safety of specified buildings. These buildings are covered by the requirements of the Building Safety Act 2022 and the Fire Safety (England) Regulations 2022.

If you live in one of these three buildings – Kittiwake House, Slough; Goldings House, Welwyn Hatfield; and Lea Bridge House, London – we have consulted you about the building safety engagement strategy for your building. You can read the strategies here:

Kittiwake House Building Safety Engagement Strategy July 2024
Goldings House/Foyer Building Safety Engagement Strategy July 2024
Lea Bridge House Building Safety Engagement Strategy July 2024

If you have a balcony

If a fire breaks out on your balcony, it could spread much faster than a fire inside your building. Please follow our guidelines to keep your balcony fire-safe:

  • You can keep plants and a few small items of patio furniture on your balcony.
  • Never install reed fencing or any other combustible screening.
  • Do not store any bulky or flammable items. Keep items to a minimum by removing rubbish and combustible items like furniture, timber, decorating materials and children’s plastic toys.
  • Any white or electrical goods (for example, fridges and tumble dryers) must not be stored on balconies. These items are not suitable for outdoor use and may start a fire.
  • Please keep your balcony as clean and tidy as possible, this will help prevent the start and spread of fires.
  • Do not use barbecues. Falling embers from a BBQ can burn items on your balcony.
  • You must not use an outdoor patio heater or a flame pit.
  • Never use fireworks of any type.
  • Never store gas cylinders or any item containing flammable liquid.
  • If you smoke on your balcony, always fully extinguish any cigarettes using an ashtray or bucket with water or sand. Do not dispose of a cigarette by flicking it over the side.
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