We’re here to help

Posted on the 18th July 2023

We have been contacting customers we haven’t heard from in a while to check everything is ok and see if they need any additional support from us.

If you receive a call from us, but you want to double check we are who we say we are, please do call our customer centre on 0300 303 1010 to verify the call. You will then be transferred back to the relevant member of our team.

Are you worried about a neighbour?

Maybe you haven’t seen or heard from your neighbour in a while, you’ve seen that post has not been picked up, or noticed unusual activity or noises?

If you have any concerns about your neighbours, please do let us know by calling 0300 303 1010.

If you think there’s an immediate risk of harm, call the emergency services on 999.

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Showing off retrofit success to Bucks council

Posted 01 May 2024

Paradigm’s first large-scale retrofit project has come to an end, and several weeks after completion, its impact has already been keenly felt amongst the customers at Wrights Lane in Prestwood. On Thursday 26 April three Councillors...