Paradigm today released our year end results for April 2024 – March 2025, reporting a surplus of £22.9m and a strong operating margin of 37% for the year ending 31 March 2025.
Over the year we have:
- Built 384 new affordable homes, with 90% of residents happy with the quality, above our 85% target.
- Secured 468 new plots, keeping us on track to deliver over 1,950 homes by March 2026.
- Invested £52m in repairs and improvements, completing more than 39,000 repairs and replacing over 1,500 key components (kitchens, bathrooms, boilers, windows and more).
- Secured £4.7m from the Government’s Social Housing Fund to support our energy efficiency programme.
- Increased the number of homes with an EPC C rating or better to 86%, up from 71% last year.
- Relet 734 homes to new residents.
- Reduced average arrears to 2.7%, beating our target.
In total we currently now manage 16,992 homes, resident satisfaction remains strong, with 82% of general needs tenants and 58% of shared owners happy with our services, and 81% satisfied with repairs.
Nicola Ewen, Paradigm Housing Group’s Chief Financial Officer, said: “The Group has maintained focus on its objectives despite the continued challenging operating environment. We have achieved upper quartile performance for resident satisfaction, staff engagement and financial metrics, continued to build new homes and invested significantly in our existing homes. We have upheld our reputation with our regulators, investors and lenders as we maintain our position as a financially robust organisation with substantial liquidity, covenant headroom, unencumbered assets and strong margins which we will bring to the table as we prepare to merge with Settle towards the end of 2025.”
Our complete annual report and financial statements can be found here.
We have also published our 2024-2025 ESG report today, highlighting the progress we’ve made across sustainability, equality and governance over the past year. The latest report can be found here.