Fancy winning £50?

Posted on the 9th October 2023

This month, if you sign up to pay your rent by Direct Debit, we’ll enter you into a prize draw with the chance of winning a £50 voucher.

Paying your rent by Direct Debit is safe, reliable, and easy.

Paying by Direct Debit gives you the chance to put you in control of your bills. You won’t have to make any manual payments or remember how much you owe us. If your rent amount changes, the Direct Debit will change automatically – you won’t have to do anything.

How to pay by Direct Debit:

It’s quick and easy, all you need to do is call us on 0300 303 1010 and tell us you would like to pay for your rent by Direct Debit.

We’re here to help if you’re struggling to pay your rent

Nicola Ewen, Chief Financial Officer, said “We know this is a difficult time for many people and you may be having financial problems. If you’re struggling to pay your rent, please call us on 0300 303 1010. Let us know as soon as possible, we have a dedicated team of staff who can help you to stop the debts building up.

It’s important to let us know as soon as possible to stop debts building up that will be difficult to repay.

We have a dedicated team of staff who can help. We can help with things like:

Setting up payment plans, where appropriate

Signposting you to support services

Making sure you are claiming all the benefits you are entitled to.

You can find more information on the Support Hub.

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Text messaging: Keeping you informed about your rent

Posted 07 Dec 2023

Over the coming months, you may receive texts from us about paying your rent, this could be because you’re in arrears or your direct debit didn’t go through. These messages will come from Paradigm...