News

If you are a journalist and would like to contact us please email pressoffice@paradigmhousing.co.uk or call 01628 811842.

Winter timeframe proposal – your views

Posted 23 Aug 2019

If you have no heating or hot water, we will treat it as a high priority and aim to attend within 24 hours within our winter repair period. In our summer period, we will attend within...

Customer focus groups

Posted 07 Aug 2019

We are working with an independent company called Hellon to conduct research into how our residents experience our services, to help us understand what it’s like to be a Paradigm customer. Hellon and their partner Criteria...

Be aware of scam phone calls

Posted 01 Aug 2019

We have been made aware of a possible scam affecting some of our residents. If you receive a call you aren’t expecting from someone claiming to be from Paradigm, please feel free to hang up...

Work is underway on the Lea Bridge refurbishment

Posted 15 Jul 2019

Improvement works are now well underway on the refurbishment at Lea Bridge House tower block in Leyton! What are the improvements? All rooms from the first floor to the ninth floor in the tower will be refurbished...

Early office closure on 5 July

Posted 05 Jul 2019

On Friday 5 July we will be closing our offices a little earlier than usual at 3.00pm for a staff event. You will still be able to make rent payments by...

Paradigm head office building

Paradigm celebrates Rural Housing Week

Posted 04 Jul 2019

Paradigm is pleased to celebrate Rural Housing Week by shining a spotlight on our lovely new developments in Steeple Claydon and Shillington. Lucky families in Bucks moved in to our new development at Hobbs Close in...

Our new communal cleaning contract

Posted 03 Jul 2019

We recently appointed Just Ask Estate Services to take over the communal cleaning on our estates. Our Estates team went to spend the day with Just Ask in Chobham to meet the new cleaning team in...

Join our Readership Panel!

Posted 24 Jun 2019

We are looking to increase the membership of our online Readership Panel. This is an informative and informal way of getting involved and helping us shape our services to all residents. Purpose: The purpose of the...

Your views matter

Posted 30 May 2019

Thank you to everyone who took part in our Customer Satisfaction survey last year. We had an excellent response with 1,038 tenants and 253 homeowners taking part. We are now using your feedback to make...

National Hoarding Awareness Week

Posted 23 May 2019

This week is National Hoarding Awareness Week across the UK. It is estimated that 1.2 million people in the UK may be affected by hoarding. Collecting and saving our possessions is a normal human behaviour, but for...