News

If you are a journalist and would like to contact us please email pressoffice@paradigmhousing.co.uk or call 01628 811842 (or 07889 014772 outside of office hours).

Helping us improve our Anti-social Behaviour service

Posted 17 Nov 2021

Earlier this year we made some changes to the way we manage Anti-social Behaviour cases, following your feedback. We want to continue to improve and make sure you are satisfied with the service you receive...

Take part in our service charge consultation

Posted 25 Oct 2021

Please note: this consultation is now closed. Thank you to everyone for your feedback. Please call 0300 303 1010 if you would like to discuss your finances. This week we have written to all customers who...

Our latest annual report to residents

Posted 13 Oct 2021

We have published our annual report for residents for 2020/21. Find out how much we have invested in our existing homes and developing new ones for both rent and shared ownership in the report, which...

Our Resident Services Panel report for 2020/21

Posted 04 Oct 2021

“Welcome to our Resident Services Panel report for 2020/21. I hope you will find our report useful, informative and insightful. I wish to encourage all customers to get involved and engage with Paradigm. We have vacancies on...

Our repairs backlog and action plan

Posted 28 Sep 2021

Why do we have a backlog? During the early COVID lockdowns, we stopped doing all but the most urgent repairs to limit when we were entering customer’s homes and reduce the risk to our customers and...

Mental health support for residents

Posted 27 Sep 2021

Paradigm Housing Group has donated £25,813 to Hertfordshire Mind, in conjunction with the Rothschild Foundation, who have contributed an additional £10,000 to the charity. This scheme will support Paradigm residents in Chesham, Amersham and the surrounding...

Fuel supply shortage

Posted 27 Sep 2021

We’re aware that there are fuel supply issues in some areas where we work. Although we don’t envisage an immediate major impact on the services we provide, some of them may be affected if the...

Our Financial Statements 2020/21

Posted 23 Sep 2021

Paradigm Housing Group has reported a surplus of £54m, with the increase on last year being mainly driven by a large stock swap. The surplus, which is recorded in the Financial Statements published today, is based...

Gas price advice

Posted 22 Sep 2021

Many households are facing much higher winter energy bills due to a global surge in wholesale power and gas prices.   Wholesale prices for gas have risen 250% since January, putting pressure on suppliers – particularly smaller...

Gas Safety Week 2021

Posted 15 Sep 2021

Carbon Monoxide is a poisonous gas, that is especially dangerous because you can’t see or smell it, and the symptoms of carbon monoxide poisoning, such as headaches, dizziness and nausea, can be similar to a...