News

If you are a journalist and would like to contact us please email pressoffice@paradigmhousing.co.uk or call 01628 811842 (or 07889 014772 outside of office hours).

Read our latest resident newsletter here

Posted 20 Dec 2021

Our newsletter gets sent to customers on the second Wednesday of every month with any important information you might need. Hear from Executive Director of Customer, Hannah Manyewu, and get some tips about how to stay...

Christmas opening hours

Posted 17 Dec 2021

All our offices will be closed from Friday 24 December 2021 at 3pm until Tuesday 4 January 2022 at 8am. We will of course still be available for you to raise emergency repair requests during this...

New Customer Care Standards

Posted 16 Dec 2021

We are always learning from the feedback you give us. Over the last few months we have been looking at what you are telling us – through regular surveys, complaints and compliments – to help us...

Domestic abuse support – White Ribbon Day 2021

Posted 26 Nov 2021

This Thursday was White Ribbon Day, where people around the world wear white ribbons to support a campaign to end violence against women. It is the beginning of 16 days of awareness raising and...

Looking for some financial advice this Christmas?

Posted 25 Nov 2021

If you need help budgeting or are looking for work, this virtual event could provide some practical advice. The Buckinghamshire Financial Insecurity Partnership is working with local businesses to organise the Back on Track virtual event,...

Update on repairs

Posted 18 Nov 2021

A number of factors are currently impacting the service we provide meaning some jobs are taking longer to complete than we would like. We continue to receive a far higher number of new repair requests from...

Helping us improve our Anti-social Behaviour service

Posted 17 Nov 2021

Earlier this year we made some changes to the way we manage Anti-social Behaviour cases, following your feedback. We want to continue to improve and make sure you are satisfied with the service you receive...

Take part in our service charge consultation

Posted 25 Oct 2021

Please note: this consultation is now closed. Thank you to everyone for your feedback. Please call 0300 303 1010 if you would like to discuss your finances. This week we have written to all customers who...

Our latest annual report to residents

Posted 13 Oct 2021

We have published our annual report for residents for 2020/21. Find out how much we have invested in our existing homes and developing new ones for both rent and shared ownership in the report, which...

Our Resident Services Panel report for 2020/21

Posted 04 Oct 2021

“Welcome to our Resident Services Panel report for 2020/21. I hope you will find our report useful, informative and insightful. I wish to encourage all customers to get involved and engage with Paradigm. We have vacancies on...