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Introducing Lifestone Homes

From 1 October 2026, (subject to legal transfer!), Paradigm Housing will become Lifestone Homes as part of bringing Paradigm and Settle together as one organisation. 

You’ll start to see our new name and branding appear on our website, social media, letters, emails and other communications. 

For most residents, there will be very little change. 

What does this mean for you? 

  • Your tenancy or lease remains the same
  • Your legal rights and protections do not change
  • The services you receive continue as normal
  • You’ll still be able to contact us if you need support. 

The main changes you’ll notice are our new name, vans, uniform, and how you contact us. 

Our contact details are changing 

As part of this change, our contact email address will become ContactUs@Lifestone.co.uk.

Our phone number is staying the same, so you can continue to contact us on 0300 303 1010. 

We’ll continue to keep you updated and share any further information with you over the coming weeks.

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Introducing Lifestone Homes
Introducing Lifestone Homes

Office closure for staff training – Wednesday 16 September

All of our offices will be closed from Tuesday 15 September at 5:30pm until Thursday 17 September 2026 at 8am while our staff take part in training.

We will still be available for you to raise emergency repair requests during this period. To report an emergency repair, please call 0300 303 1010.