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    • Home About Paradigm Our performance
      About Paradigm

      Our performance

      We know that good service is important to you. We’re always looking for ways we can do things better and we regularly measure our performance to make sure we’re on the right track.

      We welcome your feedback and make sure your comments are used to help us improve our service.

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      Financial statements

      Our latest Annual Report and Financial Statements can be seen here.

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      Our performance

      We're always trying to improve our performance.

      How are we doing?
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      Our Annual Report to Residents 2019/20

      Some of the highlights of our year and our key achievements.

      Find out more
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      Gender pay gap report

      You can read Paradigm’s Gender Pay Gap report here.

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      Our Customer Care Standards

      This page summarises our standards so that you know what to expect from us.

      Find out more
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      About Paradigm

      Paradigm is one of the South East’s leading housing providers, managing 15,000 homes across 30 local authorities.

      Call our Customer Services team on: 0300 303 1010

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      Copyright © 2017 Paradigm Housing Group

      Paradigm Housing Group is a registered Community Benefit Society, registration number 28844R; and is a Registered Provider, regulated by the Regulator for Social Housing, registration number L4215.

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