Posted on the 7th July 2022
We have launched a great new service to improve communication between Paradigm and our customers: Paradigm On Track.
Paradigm On Track is a mobile phone-based improvement to our repairs service which will help our customers plan their day around their Paradigm appointment by keeping them informed by text every step of the way. Paradigm On Track updates the customer with our engineer’s expected arrival time, tracks their journey to the customer’s home and then, once the appointment is finished, invites the customer to give us feedback to let us know how everything went.
Watch the video for full details of Paradigm On Track:
Posted 01 May 2024
Paradigm’s first large-scale retrofit project has come to an end, and several weeks after completion, its impact has already been keenly felt amongst the customers at Wrights Lane in Prestwood. On Thursday 26 April three Councillors...
Posted 01 May 2024
Our offices close at 5.30pm on 3 May. They will reopen at 8am on 7 May. We will of course still...
