Our Management Team

About 400 people work for Paradigm and we all come to work every day to make sure more people can have a home they can afford.

You can find out more about our key decision-makers below.

Matthew Bailes

Chief Executive

Matthew has been our Chief Executive since September 2015, and was previously the Director of Regulation at the Homes and Communities Agency.

Tracey Gray

Executive Director of Operations

Tracey works as our Executive Director of Operations, taking control of one of the largest teams in the business, providing all our housing management services.

Jane Harrison

Deputy Director of Finance

Jane has worked in the housing sector for over 20 years and is a regular speaker at events and seminars.

Andrew Lovelace

Executive Director of Finance

Andrew heads up a large team of staff delivering financial services to the business. His departments include income recovery, corporate finance, management accounts and service charges.

Gary Robinson

Executive Director of Corporate Services

He leads a department delivering Human Resources, Facilities, Communications, Customer Experience, Health and Safety, Business Transformation, IT and General Counsel to the organisation.

Andrea Smith

Interim Executive Director of Business Development

Andrea Smith joined us as interim Executive Director of Development and Sales to lead the delivery of Paradigm Housing Group’s ambitious Development Strategy. Andrea is a qualified architect and was previously Director of Development and New Business at Radian, a role she held for over 19 years until her retirement in May 2017. She is also a non-executive Director on the Board of Ocean Housing group Ltd in Cornwall.

Justin McCarthy

Managing Director of Property Services

Justin, the newest member of our management team, is in charge of Property Services. His team is responsible for the repairs and maintenance of our homes.

See also