Keeping you safe in your home 

It’s Gas Safety Week – a week dedicated to raising awareness around gas safety.  

 Let us introduce you to two of our Gas team members who work to ensure your safety in your homes. 

Meet John and Dave, two experienced professionals with a whopping 88 years of combined experience in the gas industry.  

John is our Gas Operations Manager, and he kicked off his career back in 1983 as a young apprentice at Northern Gas, which later became British Gas. John ensures we deliver a compliant, safe, value-for-money service.  

Dave, our Gas Quality Inspector, started his journey in the gas industry in 1979 with Northern Gas. Dave makes sure our gas repairs, servicing, and improvements run smoothly and safely. He keeps a close eye on our gas services to make sure they meet our high standards by conducting regular audits, so you might see him in your home! 

Dave and John’s top tips for keeping gas safe in your home: 

1 – Know the emergency procedure. If you smell gas or suspect immediate danger, make sure you familiarise yourself with the emergency procedure and contact the relevant number for your UK region. 

2 – Check for warning signs that could indicate gas appliances are not working correctly. Signs may include lazy yellow /orange flames instead of crisp blue ones, error messages or unexpected noises from your boiler or dark and sooty stains around your gas appliance. Contact us to check it on 0300 303 1010. 

3 – Know the six signs of carbon monoxide (CO) poisoning – headaches, dizziness, breathlessness, nausea, collapse, and loss of consciousness. Unsafe gas appliances can put you at risk of CO poisoning, gas leaks, fires and explosions. 

4 – Keep vents and chimneys clear. Make sure you don’t block any vents, as they are vital to ensure gas appliances burn properly, and chimneys need to be cleaned and checked regularly.  

5- You should have a carbon monoxide alarm in every room with a gas appliance in it. Make sure you test this alarm regularly.