Posted on the 25th March 2024
All of our offices will be closed from Thursday 28 March at 5.30pm until Tuesday 2 April 2024 at 8am.
We will of course still be available for you to raise emergency repair requests during this period.
Emergency repairs include:
– no heating or hot water which we will respond to within 24 hours
– a flood or an uncontainable leak
– a situation that is posing a health and safety risk to you and your family
– complete blockage to the only toilet in your home.
If you can smell gas or suspect a gas leak, please call Cadent on 0800 111 999.
If you experience a total loss of power or water supply, please contact your local provider in the first instance.
If you have a fire in your property, please dial 999 immediately and when you are able to, please contact us for support.
Posted 08 May 2024
From 1 May and as the weather improves, we will be moving towards our summer repair timescales for heating and hot water. We will be working to the following priority times: If you have no hot water,...
Posted 01 May 2024
Paradigm’s first large-scale retrofit project has come to an end, and several weeks after completion, its impact has already been keenly felt amongst the customers at Wrights Lane in Prestwood. On Thursday 26 April three Councillors...
