Annual Report to Customers 2022-23

Welcome to this year’s Annual Report to Customers.

We know the last year was very tough for lots of people, with the huge cost-of-living increases affecting many. We also know that what really helps during this difficult time is to provide our basic services really well. When you need to get something done, it’s important you can do so easily and trust that we will sort it for you. There are lots of other facts and figures in this report which we hope give you more information about how well we deliver our services to you.

Hannah Manyewu, Executive Director – Customer